![]() We replaced 2 doors, single and double doors, replaced motor for one. Right off the bat they came across as very genuine, and we went with them. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Nigel was very professional, he did not force anything, and gave us options. We had different companies provide quote quickly, and Mastercraft was a better choice for us. So it was frantic call to all garage companies. Very recently we had to get our Garage door spring repaired as it broke. I will ask for him by name if I ever need maintenance in the future and if anyone in Go Gilbert asks for recommendations, I will also share his name as well as the company he represents. He should be recognized amongst his coworkers and big boss for having a genuinely awesome attitude, is super punctual, friendly, and works very hard. Eric is such a nice guy and super professional. From phone call to assessment to service and payment everything was seamless, productive, and professional. I only had a few questions on maintenance and he was able to answer them knowledgeably. Several times Eric had to go through my front door to the garage service door and each time that he came into the house he always gave a a polite courtesy hello. He was done in a timely manner and had me evaluate the result. He let me know that he had all the supplies in his truck and gave me an estimated time to complete the job. Then he presented my treatment options and answered our questions and let us decide which option we were comfortable with. He did an assessment on my garage door which took about 8-10 min and discussed with me what the problem was. I could tell by his knock that he wasn’t an aggressive door knocker like some other hired person who can sometimes knock so hard that it would make you jump. ![]() Exactly at 10 am, Eric, my door garage mechanic, knocks on my front door. He was extremely professional and took care of my customer needs swiftly. ![]() He was sympathetic to my minor crisis and he took my information down. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. These openers have been awarded the Consumer Digest “Best Buy” Award one of the latest additions of Consumer Digest.I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. This feature rarely found in other operators slowly starts and stops the garage door greatly decreasing wear and tear on the garage door.Īll of Wayne Dalton’s engineering, innovations and features have been integrated into the i-drive openers. This prevents the need for adjusting the door occasionally. The system constantly measures for weather changes and floor level variations to be sure the garage door always has the best seal. Each time you operate your door the system automatically recodes your receiver to one of billions of codes eliminating code stealing. Automatically monitors for operating malfunctions, alerts homeowner with a flashing light. Wireless keypad to operate your garage door from outside by simply entering in a digital code. Each unit comes with (2) 3-button transmitters that can operate up to 6 doors or devices and with its compact design it can be mounted to your visor or keychain. Security light that mounts into any outlet in the garage and is turned on by opening or closing the garage door or by activating the light by the wireless wall station. A security light button to turn the light on or off without opening or closing the door. A 10-second time delay button to close for easy exit. A multi-function, wireless wall button that can be mounted anywhere in your garage which incorporates a pet opening button this allows the door to be programmed to open between 6” and 30”.
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